
Some of our DYMO consumer, contact team members are working reduced office hours as a safety precaution due to the coronavirus affecting the regions where we operate. I've had this message a couple of times before, mostly on my first day trying to get this software to work. We apologize if you are experiencing longer than usual call wait times or delayed responses to your questions through chat, email and social media. So I resigned myself to self updating at least three times in a row.ġ1 minutes later (yawn!) I started the third self update and an error message came up instead:Įrror/Users/manueldrews/Development/cvs/ni/1.6.3/ngl/src/Controls/SwitchControl_NGL.cpp:610 After you have updated the software, you can quit SERVICE CENTER and start the soft. It went straight to 'Self Update' (as usual). Native Instruments, NI and associated logos are (registered). Launched my plug-in (Kreate) and started the procedure to validate it.

I than installed 2.0.6 version of Service Center. I also downloaded the latest version of Flash. I trashed everything on the computer to do with Service Center. I'll try the flash update, but I'm on a very new iMac, and I'm using really standard software like PTLE. I've clearly stated to customer support that Service Center never gets beyond 'self update' (honestly I've let it cycle through more than three times in a row), and yet my latest advice from support is to use Service Center to gather information on my version of Kreate (Kaontakt2).

One thing I'd like to add is the frustration of getting out of date, or inappropriate advice.
